TERMS OF SERVICE

Please Note:

Remote services have discounted pricing built into the total. No discounts or coupons can be applied toward remote or on-site services. While we make every effort to make our prices competitive, being on-site for a majority of the day takes away from other appointments which is why we opt to take the computer to our shop for service on jobs that will take longer than a couple hours. We also do not charge house call fees. However, coupons and discounts are welcome on any pickup/drop-off service. Please note while we make every effort to have repairs completed within a day or two. Sometimes circumstances delay repairs. Thank you for understanding.

RETURNS:

Any returns may be subject to a 20% restocking fee and/or return shipping

FOR COMMERCIAL JOBS:

Unless otherwise agreed-upon, all quotes/invoices must be paid in full before work can be performed. If more than 15 days have passed after initial payment, parts cannot be refunded. This is due to a limitation on most of our suppliers. There may also be a 20% restocking fee on any parts returned. Any shipping is non-refundable unless credited by our suppliers and may also incur return shipping. If after 15 days has passed and the job has been canceled or not scheduled, only the labor will be refunded. We will make every attempt to schedule the job. After this point you can choose to accept the parts you purchased or schedule the job to be performed. If no response is made within 60 days, we reserve the right to resell, donate or discard the parts and mark the invoice as paid in full.

WARRANTIES:

All refurbished computers sold through us come with a 90 day warranty starting from the purchase date of the computer, unless otherwise stated. We will assist in the return process of any product purchased through us within the manufactures return period. There may be shipping costs involved to send the product back to be repaired or replaced. Labor is not included in the costs of repair or recovering any data that may be involved before or afterwards.

*Prices are subject to change without notice. All discounts taken off regular prices. Multiple discounts can not be used. No coupon discounts on parts, labor, web design or remote services. Most repairs can be done within 1-2 hours. Any computer or equipment left for over 60 days will be forfeit and recycled. I will make every effort to make contact for payment and return of the equipment.

DISCLAIMER OF WARRANTIES The seller, hereby expressly disclaims all warranties, either expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, and neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of said products and/or services. White Box Computers makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations and (iv) any errors in the software or hardware will be corrected. You hereby agree that any and all important data, documents, pictures, videos, music, etc. have been backed-up before service was performed. White Box Computers is not responsible for lost or corrupt data or digital media and is not responsible for items unclaimed after 60 days. Payments not made within 90 days will incur a 30% fee added to the total invoice and sent to collections.

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